Customer Service

Brinke takes great care in providing and efficient after-sales service, by guaranteeing an adequate amount of components available from stock for repairs, thus shortening the time of non-use of the bike. In most cases it take 3-4 working days only to fix a problem.

Should a problem arise with any of our products, we invite our customers either to go to the nearest store for a preliminary analysis or contact us directly by calling (++39) 030 9144848 or email customerservice@brinkebike.com.

Please refer to the instructions handbook for any minor recurring problems that can be remedied by yourselves with a few simple operations.